FAQs
Welcome to the Safety in the Dark FAQ page! Here, we’ve answered some of the most common questions about our products, services, and policies. If you need more information or assistance, feel free to contact us directly.
1. What makes Safety in the Dark different from other lighting brands?
At Safety in the Dark, our focus is on visibility and safety. We specialize in lighting solutions designed to keep you safe during outdoor activities like running, walking, cycling, and at home. Our lights are made with durability, ease of use, and high-performance in mind, helping you stay visible and confident in low-light environments.
2. Do your lights work for both day and night?
Yes! While our lights are designed with night-time visibility in mind, many of our products are bright enough to be seen during the day as well, especially when you're in environments with low ambient lighting. Whether you're running at dawn or cycling at dusk, you can count on our lights to help you stay safe.
3. How do I know which light is right for me?
We offer a range of lighting products designed for different activities. To help you choose the right one, look at the product descriptions and features, which detail the type of use (running, walking, cycling, or home use) as well as specifications like brightness, battery life, and water resistance. If you’re still unsure, our customer service team is happy to offer personalized recommendations based on your needs.
4. Are your running and cycling lights easy to attach and use?
Absolutely! Our running lights and cycling lights are designed to be lightweight, easy to wear, and simple to attach. Most of our lights feature adjustable straps, clips, or mounts to ensure a secure fit while you’re on the move. Whether you’re wearing a headlamp, armband, or helmet light, our products are designed for convenience and comfort.
5. Can I use your lights for both outdoor and indoor purposes?
Yes, many of our lights are suitable for both outdoor and indoor use. For example, our home use lights can be used in various settings around your home for security, ambiance, or lighting up dark spaces. Our outdoor lights, like running or cycling lights, are primarily made for visibility in low-light conditions but can be used indoors for added brightness and safety.
6. How long do your lights last on a single charge?
Battery life varies depending on the light’s brightness setting and type. Generally, our rechargeable lights last from several hours to over 10 hours on a single charge, depending on the model and usage. Always check the product description for more specific details on battery life and runtime.
7. Do your lights have adjustable brightness settings?
Yes, many of our lights come with adjustable brightness settings, allowing you to choose the right level of light for your activity. Whether you need a high beam for visibility while cycling or a low beam for an evening walk, our lights offer flexibility to suit your needs.
8. Are your lights suitable for all weather conditions?
Most of our lights are built to handle a range of weather conditions. Many are water-resistant or waterproof, making them perfect for use in rain, snow, or wet environments. Be sure to check the product descriptions for specific details on each light's weatherproof rating.